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FAQ

  • 8. Do you offer discounts or promotions?
    Yes, we frequently offer special discounts and promotions. Follow us on Instagram or sign up for our newsletter to stay updated on our latest offers.
  • 2. Do you ship across India?
    Yes, we offer free shipping on all orders within India. Delivery typically takes between 5-7 business days, depending on your location.
  • 1. What types of sarees do you offer?
    At Padranj, we offer a variety of sarees, including traditional Banarasi, Kanchipuram, cotton, silk, and contemporary designs. Each saree is handpicked for its quality and craftsmanship, showcasing the finest in Indian textiles.
  • 6. Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
  • 7. How long will it take for my order to arrive?
    Delivery usually takes 5-7 business days within India. Shipping times may vary based on your location.
  • 5. What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, net banking, UPI, and wallet payments. All transactions are processed securely.
  • 3. What is your return policy?
    We do not accept returns. However, we have a 7-day replacement policy. If your saree is defective or damaged, please contact us within 7 days to request a replacement.
  • 9. Is my personal information secure on your website?
    Yes, we prioritize the security of your personal information. Our website uses advanced encryption methods to protect your data. For more details, refer to our [Privacy Policy].
  • 4. How can I request a replacement?
    To request a replacement, email us at Info.padranj@gmail.com or call our customer service team within 7 days of receiving your product. Please ensure the product is in its original condition with tags intact.
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